On behalf of my Mother (N) and our family, I am writing to express our thanks for the care you gave her over a 10 month period prior to her move to a care home on December 4th 2015.
We found you staff to be professional and very understanding towards both the needs of (N) and our family.  Nothing was too much troule and we were kept informed of how things were progressing and if there were any concerns.  (N) developed positive relationships with all staff from your agency but particularly with her regular carer Tina, who she misses and often speaks fondly of.  Without your help, support and dedication we would not have been able to keep (N) at home as long as we did.
Yours sincerely (GS).