On behalf of my Mother (N) and our family, I am writing to express our thanks for the care you gave her over a 10 month period prior to her move to a care home on December 4th 2015. We found you staff to be professional and very understanding towards both the needs of (N) and our family. Nothing was too much troule and we were kept informed of how things were progressing and if there were any concerns. (N) developed positive relationships with all staff from your agency but particularly with her regular carer Tina, who she misses and often speaks fondly of. Without your help, support and dedication we would not have been able to keep (N) at home as long as we did.

Yours sincerely (GS).


I would just like to express my sincere thanks to everyone at the Michael Phillips Care Agency for their kindness and professionalism to my late Mother since December 2005.  I cannot speak highly of your organisation.  In fact it is largely due to the expertise of your staff that my Mother was able to live a long and independent life right up until the age of 93, and that’s a wonderful thing.

Name supplied. February 2012. 


I would like to thank you all for the kindness shown to my Dad, EJ of Rhyl.  My father in now settled into the Nursing Home and has already had a visit from one of his home carers.
Kindest Regards


My carers are always polite, always smiling, always helping and they can never do enough for me.  I’m 94 now and think I should have had a carer when I was 84 or even younger.
Howard J. 


Thank you all so much.  All the family would like to show our thanks and gratitude for all the love and care that you gave to our mum enabling her to be independent in the bungalow she so loved.


We would like to thank you very much for the Christmas gifts and also for all the support we have had from the staff of your Agency.  We wish you all a Happy New Year, and are looking forward to receiving the help and support you provide us with in the coming year.
Kindest Regards


Heartfelt thanks for all your care and assistance over the last few years. Your dedicated care of mum will never be forgotten. Thank You


I have had another year living independently in my home, my three carers, who visit me regularly, have provided everything that I needed.  I never got to have breakfast in bed before I met them. They have helped me with all sorts of things from paperwork to shopping and even manage to persuade me to get into the bath once a year. “Only joking” I count myself very lucky to have their help.

Name supplied.