To all the staff at MPCA

Thank you so very very much! for looking after me so well.  I would not have come this far without you.

Love. CM.

To all at Phillips Care Agency Ltd.
As a family, we wish you all to know that we appreciate all your kindness and care you gave to our mother FJ.
No words can express how grateful we are that you were all there for her in her hours of need.  Her dignity was retained until the end and we can never repay except with our appreciation of the hard work and devotion you gave to her.

Thank you so much.

TM (Daughter) –
(All carers concerned with this client were touched by this message received from the family)

Hello

It was while I was making my mother’s breakfast that I noticed that the teaspoons had been polished to a high shine.  It had been on my very lengthy ‘to do’ list and made it very clear at how lucky we were to have joined your company.  Previously I had to go around with a quick hoover and dust when I could because these things rarely happened!   (at the previous agency)

I would like to thank you for providing a proper service and giving me the opportunity of being able to relax a lot more!

Cheers

DK

May I take this opportunity to say Thank You for the care and support your staff provided to Ann and me throughout Ann’s illness.  They were all exceptional, especially Tina. Because she visited the most, Ann formed a closer relationship.

The care provided ensured Ann was comfortable up to the end and I will be forever grateful.

Regard (Mr C.D)

On behalf of my Mother (N) and our family, I am writing to express our thanks for the care you gave her over a 10 month period prior to her move to a care home on December 4th 2015.
We found you staff to be professional and very understanding towards both the needs of (N) and our family.  Nothing was too much troule and we were kept informed of how things were progressing and if there were any concerns.  (N) developed positive relationships with all staff from your agency but particularly with her regular carer Tina, who she misses and often speaks fondly of.  Without your help, support and dedication we would not have been able to keep (N) at home as long as we did.
Yours sincerely (GS).

A Big thank you to you and your staff for helping me with my husband WW.
I’d like to mention
Julie – a star
Sherine
James
Charles and
Evelyn
and all of them, they are so kind.  Thank you (DW) – wife.

March 4th 2016.  On behalf of my mother (NS) and our family, I a writing to express our thanks for the care you gave to her over a ten month period prior to her move into Residential Care.
We found your staff to be both professional and very understanding towards both the needs on (NS) and our family.  Nothing was too much trouble and we were kept informed of how things were progressing and if there were any concerns.  Nellie developed positive relationships with all staff from your agency but particularly with her regular carer Tina, who she misses and often speaks fondly of.  Without your help, support and dedication we would not have been able to keep (NS) at home as long as we did.

Yours sincerely
(GS) – son

 

Trish felt just a pleased as this client did to receive his letter of thanks today.  To spend a little time with someone sorting out a problem  they can’t sort themselves means so much to them, many people don’t have the confidence with technology to know who to call or how to   make that call.

A big thank you to all the carers over the past few years who have kindly supported Hazel, giving her three more years of independence at home.  Many thanks. David & Lesley.  Feb.7th 2014