Today our MD (Karen Hughes) presented the latest Manual Handling Legislation course at Michael Phillips Care Agency Ltd. We have one more scheduled session to go before all legislation training is up-to-date. All ten candidates attending the course will receive their signed certificates on Thursday.
Well done to you all.
MICHAEL PHILLIPS CARE AGENCY LTD have provided quality homecare services in North Denbighshire for over 18 years. Their support workers provide consistently high levels of care with an emphasis on ensuring that independent living and flexible lifestyles are maintained. All staff hold an Enhanced Disclosure (CRB/DBS) and take part in the company’s intensive in house training scheme which provides the various skills to enable them to confidently provide all aspects of support in your own home. We spoke to their Managing Director Ms.Karen Hughes who said:
“We are dedicated to all our clients and staff and are proud to have won numerous awards in recent years. We don’t have any hidden extra costs, which is important when clients are trying to obtain their care on a budget, they want to know exactly what their costs will be, with no hidden extras for the little things we are expected to provide anyway as a condition of our regulations. I’ve provided a list of our costs below and an idea of what is provided for free to all our clients”.
Below is a list of costs for one carer attending, though double handed calls can be provided for manual handling and hoist purposes.
1 hour £13.25
¾ hour £10.83
½ hour £9.05
¼ hour £5.42
Mileage only charged on shopping / accompanying calls at £0.35p per mile.
Michael Phillips Care Agency Ltd don’t charge for the following:
Time spent receiving telephone calls to the office during the day or to the emergency out of hours phone.
All visits for initial introduction to agency.
All subsequent visits by senior representatives from Michael Phillips Care Agency Ltd, such as Private Client Reps, Quality Reps or Care Managers for whatever reason.
Retainer fees are not charged on any private packages under any circumstances.
No extra charge for Bank Holidays or Weekends.
No charge for calls cancelled, whether one off cancellations or hospital admissions.
No charge for re-assessment following discharge.
No mileage charge for carers to travel to and from your home.
CALL US NOW (01745-350923) for a no obligation quote…..If you need a little help to make your life a little easier, and ask for Marie, our Private Client Representative.
You can also find the links on our website to facebook and twitter.
On Tuesday 5th August we provided our first of many Manual Handling Legislation training sessions to bring everyone up-to-date with their knowledge surrounding Manual Handling and Hoist Awareness. This in-house course helps our employees to understand the implications of the law and to ensure they are aware of all the principles of safe handling, not just in their work environment but in every aspect of their daily lives. The training was provided by our Managing Director – Ms.Karen Hughes and she will be providing numerous sessions over the coming 2 months.
Over the past 4 months, Mrs.Patricia Stubbs (Little Brown Bag Training) has been bringing our Food Hygiene Training up to date. We have one more class of 10 to complete after which all Certificates will be presented the staff who have attended as new employees or those who required updated training.
The staff have thoroughly enjoyed the training sessions with Pat, who we consider to be an excellent trainer. Pat also offers other various courses and we will continue to utilise her excellent training services at Michael Phillips Care Agency Ltd.
Today we received a lovely gift from one of our service users Mrs.Taylor as a thank you for all the support and help she receives from her carers and the help she gets from the office. We’d like to thank Mrs.Taylor and promise not to over indulge this Easter.
On Tuesday 8th April, Miss Lydia Hughes (Finance Manager) and Ms.Karen Hughes (Managing Director) attended a Social Media Training day run by Amanda Daniels of Koogar Digital Marketing. www.koogar.co.uk
The content of the course was very interesting and although we already use some Social Media within our business, we learnt so much more from Amanda. We’d recommend this course to anyone interested in using Social Media platforms within their business.
Today we can be found at Rhyl Town Hall jobs fayre on Wellington Road, Rhyl. If you are looking to enter the health sector, or are hoping to move to a new employer in the care sector, come along and have an informal chat. On the stand today you will be greeted by Mr.Garry Stamford, our HR Officer, or Miss.Marie Evans our Private Client Representative. Both have been with the Agency for almost a decade and will be able to give you any information or details you require. If you can’t get into Rhyl today, why not give Garry a call on 01745-350923.
Today I met with Mr.John Fergus from the Federation of Small Businesses. He discussed the many benefits related to membership with the FSB, which includes Free Business Banking, Insurance services, Finance for business, Legal services and Business and Medical services. To find out more about what the FSB membership has to offer you if you’re a small business, you can visit their website at www.fsb.org.uk
Congratulations and many thanks to Ms.Belinda Ward on completing her first 10 years service. Belinda started her career here as a home care support worker and has evolved through training and promotion to her current role as one of our Care Managers. Belinda is an asset to Michael Phillips Care Agency Ltd and I wish her every success over the next 10 years. Well done Belinda. (Ms.Karen Hughes, Managing Director)
Today our Managing Director (Ms.Karen Hughes) and our Finance Manager (Miss.Lydia Hughes) attended the Business Solitions Breakfast Meeting at Llandrillo College. We listened to three influential speakers listed below:
Amanda Chadwick
Employment Law and Health & safety Presenter, Peninsula Business Services Ltd
Peninsula are the leading UK provider of employment law and health & safety services in the UK, Amanda will discuss common HR issues which can arise for the modern business manager and identifying whether they are
Employment Law or Health & Safety at work issues.
Ben Owen
Personal Trainer / Fast Way to Fitness
Specialising in Fitness Camps, nutrition, dietary and training plans, Ben prides himself on being able to positively change everyone within 28 days. Ben will give a presentation on Five Key Steps we can all make to increase energy, reduce stress and improve efficiency in the workplace.
Jackie Whittaker
Business Programme Manager, Grwp LEAD Wales, Bangor Business School
Jackie has worked on the LEAD Wales programme since July 2010. This accredited Leadership Development Programme is designed to support leaders and owner-managers of small and medium sized businesses and social enterprises. Jackie will provide an update on this revolutionary programme, stating how you could benefit and access funding for this.
If you’re interested in attending any of the Business Solutions Networking Breakfast events, please visit businesspoint@gllm.ac.uk for more information